Frequently Asked Questions
Everything you need to know about your Boulies experience.
How long does shipping take for my Boulies chair?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is the return policy for Boulies products?
We offer a 14-day return policy from the date of delivery. Items must be in their original packaging and unassembled to qualify for a full refund, excluding return shipping costs.
Do Boulies chairs come with a warranty?
Yes, all our chairs come with a comprehensive 2-year limited warranty that covers functional parts including the frame, tilt mechanism, gas lift, and casters.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I clean and maintain my chair's upholstery?
For Ultrafabrics and water-resistant fabric, we recommend wiping with a damp microfiber cloth. For leather variants, use a specialized leather cleaner once every few months to maintain suppleness.
Are your chairs suitable for tall or heavy users?
Boulies offers various series designed for different body types. Our Master and Elite series are specifically engineered with reinforced frames to support higher weight capacities and taller heights.